1000 Series Micro Stations & 2000 Series Weather Station Recertification Program
Our products are designed to provide the highest level of accuracy, reliability and ruggedness you deserve. We make every effort to produce the most durable and long-lasting products available today. Over time, certain components are subject to wear and tear. Lightning, rain, snow, salt spray, and extreme temperatures all take their toll. Because of this, and because we know how important accurate data is to you, we offer a Recertification Program for weather stations. Our Recertification Program enables you to send your hardware to our Aurora, Illinois facility where it undergoes a complete diagnostic check-up.
Diagnostic Check Up
Each check-up includes an inspection of the complete module and wiring, updates to the latest firmware and accuracy checks on all stations. You will recieve a Weather Station Functionality Report detailing our testing. If any components of the weather station are found not to be within the published specifications, you will be notified for recommended replacement*. After authorization for replacement is received, each component will be calibrated and tested.
*The fee for recertification does not include the cost for any recommended replacement parts or sensors, or shipping to return.
One Year Warranty
After the station has been recertified, a one-year warranty will apply to all parts replaced during the recertification process. The turnaround time for recertification of a weather station is estimated at 14 days from the time we receive it.
If you are interested in having your 1000 Series Micro & 2000 Series Weather Station recertified, please contact Spectrum Technologies, Inc. at 1-800.248.8873.
Pricing
- Item #3300C – Weather Station Recertification - 2000 Series - $295.00
- Item #3600C – Weather Station Recertification - 2000 Series Mini - $190.00
- Item #3680C – Weather Station Recertification – 1000 Series - $95.00
- Replacement Parts - Quoted as Needed
Frequently Asked Questions
I want to send my weather station in for service. Who pays for shipping to/from?
Customers are responsible for shipping the items to our Aurora, IL facility. A shipping fee will also be included in the cost of returning the certified station. We will do everything possible to ship the items back economically. On average, domestic shipments run around $37.50 per station. This, of course, varies based on the customer’s location and weight of actual product shipped.
Ok, I am ready to ship my station, what should I do to prepare my weather station?
Shipment Recommendations:
- Download all the data from the weather station & save locally
- Remove wind cups and wind vane
- Loosen the anemometer and move the arm down so it is just above the rain bucket
- Remove batteries
- Pack in box with bubble wrap
- Include Case number in box (see below)
Does Spectrum offer expedited service?
Yes, we offer expedited services (note, typical normal turn-around time is 15 business days) Expedited service is 5 business days, for $195. We are willing to waive the fee if we do not meet the 5 day promise.
What is the process to get my weather station recertified?
Call Spectrum Technologies at (815) 436-4440 and tell the sales representative you would like to have your weather station recertified. We will create a case number in our system and record all necessary details. Next, the company will issue a returned merchandise authorization (RMA) document (via e-mail). Please print it out and include with shipment